1. Eligibility for Returns/Refunds
    We offer a 30-day return policy from the date of delivery. To be eligible for a return or refund, the item must be unused, in its original packaging, and in the same condition as when you received it.

  2. How to Initiate a Return
    To initiate a return, please contact our customer service team at [email protected]. Include your order number and reason for return. We will provide instructions on how to return the item.

  3. Refund Process
    Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed via the same method as the payment, although we only accept cash on delivery for purchases.

  4. Non-Refundable Items
    Some items may not be eligible for a return or refund, such as items that are perishable, personalized, or marked as non-returnable at the time of purchase.

  5. Shipping Fees
    Shipping costs for returns are the responsibility of the customer. We do not refund the shipping charges.

  6. Contact Information
    For further questions about returns or refunds, contact us at:
    Email: [email protected]